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Do you have feedback about Prodify?

Tell us how we can make the product more useful to you.

Idea

MSP Server?

MCP access so I can use claude to product data to my inventory module in zoho via mcp server

Joel9 days ago
2PIMIntegrationsMedium Priority
Idea

Task & Project Management Integrations🟢

Native connectors to tools like Asana, Monday.com, Jira, or ClickUp to tie assets directly to active project tickets. These are heavily used by marketing to manage project assets and to collaborate. Syncing the status of assets, for example, would be a big win.

Petra2 months ago
AssetsIntegrations
Idea

Add a comments section for assets🟢

Often, marketing needs to share assets internally before they get approved, and part of that process is the ability for reviewers to add comments. A comment feature for asset revisions would be a fire addition.

Petra2 months ago
Assets
Queued for Product

Product Type Naming and Info Icon🟢

Product Type is referred to as Specific Product Type and Product Type in Prodify. This should be consistent. Recommendations: 1 - Consider using Product Type in Prodify as it is more intuitive for users. 2 - Add an information icon to explain the Product Type: Something along the lines of “Product Type classifies your product into a category. Once this is live on CADdetails, it will help customers locate your product on the site.” See also ticket [PSBN-405] Inconsistent Labels for SPT - Jira

El2 months ago
Medium Priority
Queued for Product

Allow text docs in Projects🟢

It would be useful to be able to attach .pdfs in the project section. For premier projects we would like to include a longer write-up. right now it is only limited to image files.

Ryan2 months ago
Medium Priority
Idea

Projects link to Product Families instead of Collections🟢

Hi Team, Ryan flagged that when viewing a project, it links to a Product Family rather than a Collection, which felt illogical to him. From his POV, if Collections are meant to be the more granular organizational unit, linking projects there would make more intuitive sense. Client video feedback can be found here: https://www.loom.com/share/b7fe93d5e4b447649c62fa715b0e4df9 Thanks! Please let me know if you have any questions.

Emily2 months ago
PIMClient RequestMedium Priority
Queued For Dev

Add DB Table for AEC Apps🔵

To make additions to the AEC page easier to update without requiring a release we need to add a table to the DB that can be updated with new links to apps as they come online. Requirements: Adds a DB table that can hold links to new AEC apps Cards should be generated based on what’s in the DB table May need to hold an icon link? Admin page for managing this?

Nicholas Vail2 months ago
Medium Priority
Idea

Prodify Lite: Notifications for Internal Teams When Clients Upload Content🟢

Summary Add the ability for internal teams to receive a notification when a client uploads content to the DAM. Problem There's currently no way to know that a client has interacted with or uploaded content to the DAM folders and is ready to move forward with profile creation - other than the client emailing our team directly. This creates unnecessary back-and-forth and delays. Requested Enhancement When a client uploads content to the DAM, trigger a notification to the internal team so no manual check-in or client email is required. At minimum, the onboarding team should receive this notification. Ideally, the notification recipients would be configurable - allowing us to add specific email addresses (e.g. an expanded group beyond just onboarding, such as account managers or team leads) rather than being locked to a single fixed recipient. Clients have specifically asked whether we're notified automatically or if they need to follow up with us - the goal is a simple "upload and go" experience for them, with our team notified automatically on the backend. Priority / Impact Would reduce onboarding friction, improve upload accuracy, and shorten time to value for new onboards. Would also improve our response times and overall customer service.

Michelle3 months ago
UploadingAssetsMedium Priority
Addressed elsewhere

Prodify Lite: Folder-Specific URLs (Direct Folder Links)🟢

OT requires URLs to share specific folders during onboarding for the uploading process. From RG: Direct folder links: There is currently no way to provide direct links to specific folders in the DAM. This does not block Phase I — Onboarding can direct clients to the DAM in Prodify, and clients can upload into the structured folders from there. Direct folder links would simply be a nice-to-have improvement to enable us to direct the clients to a specific folder in the DAM via a direct link. DAM Onboarding Folder Structure [Draft].loop Summary Add the ability to generate a direct link (URL) to a specific folder in the Prodify DAM, so clients can be sent straight to the exact folder where they should upload their files. Problem There is currently no way to link to a specific folder within the DAM. During onboarding, we can only direct clients to the DAM in Prodify generally — from there, clients have to navigate the folder structure themselves to find the correct upload location. This adds friction and increases the chance of files being uploaded to the wrong place. Requested Enhancement Ability to copy/share a direct URL to any specific folder in the DAM. When a client opens the link, they land directly in that folder, ready to upload — ideally as an "Uploader link" scoped to that folder. Priority / Impact Nice-to-have — does not block Phase I. Onboarding can currently direct clients to the DAM in Prodify, and clients can upload into the structured folders from there. Would reduce onboarding friction, improve upload accuracy, and pair well with the standardized default folder structure (see related ticket: "Easy way to duplicate / create a new Product folder structure").

El3 months ago
1Medium Priority
Addressed elsewhere

Prodify Lite: Easy way to duplicate / create a new "Product" folder structure matching the default🟢

Description: Summary Clients need a simple way to duplicate or add a new empty "Product" folder structure in Prodify that matches the default folder setup, so each new product line starts with a consistent, pre-built folder scaffold. Proposed default folder structure (draft):DAM Onboarding Folder Structure [Draft].loop Problem The current process for creating folders is cumbersome. When clients want to set up a new product line, they either have to manually recreate the folder hierarchy or rely on the CADdetails team to build folders for them. Without a predefined structure, clients aren't sure where files belong or what files to provide if the structure was defined and repeatable they would be set up for success. Client Feedback (Renaissance Patio call — July 2026) Client didn't know where to put files during onboarding Client requested a predefined folder structure per product Client found the current setup overwhelming Currently, ot managers offer to manually create folder structures for clients as a workaround — this doesn't scale. Requested Enhancement One-click (or otherwise easy) way to duplicate the default Product folder structure, creating a new empty set of folders mirroring the default layout (e.g., specs, drawings, connection details, instruction guides, images). Folder templates could act as a built-in guide showing clients exactly what content is expected and where it goes. Default structure should follow the draft linked above. Context Classified as a near-term enhancement Sent to DevOps/Product for review and needs to be flushed out further @Rebecca Griesmayer

Michelle3 months ago
1AssetsPIMMedium Priority
Idea

Referring Site Analytics for Design Hub🟢

Nadia Gilbert with Stûv America requested a report of visits by source or referring site for the past 12 months Client Email: We would also like to better understand CADdetails’ actual contribution to Stûv’s visibility and clarify how the statistics in our monthly reports are defined and calculated. Since our Design Hub is hosted on stuvamerica.caddetails.com, could you please provide us with a report of visits by source or referring site for the past 12 months? We are mainly looking to distinguish between: visits coming from stuvamerica.com or stuv.com; visits coming from other referral sources. The objective is to understand what share of the Design Hub traffic is generated by the CADdetails ecosystem versus what share comes from our own links and marketing efforts. Thank you!

Emily3 months ago
Client RequestClient Portal
Queued for Product

Request Button to Direct User to Attributes Settings🟢

Navigating to Settings for Attribute settings is not intuitive when you are in the PIM. Suggest a button for Attribute Settings that navigates the user to the Settings page

El3 months ago
Medium Priority
Idea

Need Ability To Pull DAM / PIM Company List🟢

I have fielded multiple requests for lists for companies that have DAM or PIM access. Without a dashboard, this is a manual process. Please enable a process for pulling a spreadsheet from https://dash.tryprodify.com/. Thank you

El3 months ago
High Priority
Idea

Analytics Monthly Mailers Template - Review & Update🟢

Review the existing monthly Analytics email templates sent to clients and identify any updates needed to reflect the Analytics Dashboard release, including new dashboards, reporting capabilities, and insights. Potential enhancements may include highlighting the Design Firms KPI, Product Intelligence data (top searches and filters), and other newly available metrics. This review should be completed after the new dashboards have launched and sufficient data has been collected to evaluate the available metrics and reporting opportunities. CADdetails: https://services.caddetails.com/-temporary-slug-73af2a71-8ab2-4eaf-87ea-7dec82789e2d?hs_preview=YpDHgDmB-200204035844 Your Monthly CADdetails Performance Report 📊 Design Hub: https://services.caddetails.com/-temporary-slug-36f433a6-f34f-42bc-9abd-aa3b00734540?hs_preview=kYFdlfme-200202591869 Your Monthly Design Hub Performance Report 📊

Rebecca Griesmayer4 months ago
Client PortalMedium Priority
Idea

Folder Linking/Nesting Functionality for CLD Systems🟢

Hi DevOps, Lucy at CLD Systems has requested the following functionality in Prodify: "I also have a question about prodify functionality - when creating a folder and linkingn existing assets to it, can I link a whole existing folder to go in the folder being created? For example, I have created specifier folders for each of our products containing their assets - can I create a customer folder and add multiple of these existing specifier folders within it?" Our response was: "Regarding your question about folder functionality in Prodify, you can create subfolders within folders; however, it is not currently possible to link or nest an existing folder inside another existing folder. For example, while you could create a customer folder and then create subfolders within it, you cannot add your existing specifier folders directly into that customer folder. Please see the attached screenshot for reference." Lucy has advised that this functionality is important to their workflow: "Its a vital feature for us to be able to move these folders to minimise admin for our sales team." Could the team please review this as a feature request and advise whether folder linking/nesting (or moving existing folders into other folders) is something that could be supported in the future? Please provide any feedback or timeline so Danika can update Lucy, as she is taking over the CLD Systems account and all client communications. Thank you!

Alice Krawczyk4 months ago
1AssetsClient Request
Idea

Need Ability to Designate Primate Image for Product Variant🟢

Client Request (Moso): I would like to designate the board image as the thumbnail/icon image for each variant.

El4 months ago
High Priority
Idea

Enable Country-Specific Analytics Distribution🟢

From RG: We received a request from a client asking whether Performance Summary and Design Hub reports could be filtered and exported by country (US vs. Canada), similar to the Leaderboard. The use case is that they want to send US-only metrics to one stakeholder and Canada-only metrics to another through scheduled exports. Sharing in case this is something we would want to consider as part of the analytics revamp/Overview Dashboard. We will want to consider the impacts of its visibility and whether we feel it may be too niche given the smaller Canadian audience.

El4 months ago
1Medium PriorityClient Portal
Idea

Name of Company in Tab🟢

Are we able to give tabs a naming convention so super admins or companies that have more then one company in prodify knows which company they are in? Example:

Michelle4 months ago
2Medium Priority
Idea

Maxxon Feature Request: SharePoint Integration / Automated Asset Syncing From Prodify🟢

Hi TechOps, We received a request from a client asking about the possibility of integrating Prodify with SharePoint for automatic file syncing or scheduled exports (weekly/monthly backups). Their current workflow is: Marketing uploads/manages assets in Prodify Other departments (Sales, R&D, Technical, etc.) access files through SharePoint They’d like to avoid maintaining uploads in both platforms Specifically, they asked if: Assets uploaded to Prodify could automatically sync to SharePoint Or if there could be a scheduled export/backup process to SharePoint I mentioned that we don’t currently support this integration, but that I’d share the feedback internally as part of future enhancement discussions. Thank you!

Alice Krawczyk5 months ago
2IntegrationsMedium Priority
Idea

Company Name Change Explainer🟢

Request for a way to indicate that a change to a company name in Prodify can cause issues for Analytics. Example Text: Please note a name change here could impact your access to CADdetails and Design Hub Analytics. Problem: If a client changes their company name, even by a single character, their CADdetails / DH analytics access will be compromised.

El5 months ago
1Medium PriorityClient Portal