Tell us how we can make the product more useful to you.
Do you have feedback about Prodify?
Idea
Freer sharing of links without requiring multiple steps to view🟢
MOSO flagged that Prodify's sharing workflow is creating friction in their sales channel Their typical flow: consumer asks retailer → retailer asks distributor → distributor asks MOSO If MOSO sends a Prodify link to a distributor, the distributor cannot reshare it freely with the retailer The login/email verification step is a dealbreaker for downstream recipients — Ryan said: "The minute you click on a thing and it says I need your email address and a password, they're out." Request: Freer sharing of links without requiring registration to view Watch the full call here: https://app.fireflies.ai/view/CADdetails-2026-Product-Updates-Review::01M21D615QHM8DB3E3YNKTXX5J Thank you!
Idea
Adding "Dimensions" line to file assets🟢
Marketers commonly reference dimensions for asset usage. I would recommend adding a line on the right hand side for dimensions. See below for example from file explorer.
Idea
Public Link logo🟢
For marketing, we host images/files across multiple platforms (e.g., websites) and often need to share files externally for asset creation or third-party use. The Public Link feature is something we would use quite frequently. Right now, it’s a little difficult to tell that a link is a public link until you click it. Would it be possible to add a hover state or label that clearly indicates “Public Link”? I think this would make the UI more intuitive and user-friendly.
Idea
The design of this product is full of friction.🟢
I don’t have the ability to download images, there are no error messages. The are no direct links to images making it a burden to populate a website.
Idea
FEEDBACK: Maxxon Project Gallery Feedback: Custom Options For Sectors🟢
Hi Team, We received feedback from Maxxon regarding the Project Gallery in Prodify. Maxxon would like to implement a custom option for “sectors” and “sub-sectors”, as they find the current dropdown menu a bit limited. I let them know I would pass this along for evaluation. Thank you, Alice
Rejected
Remove PIM and DAM icons When not Enabled
consider not having the PIM and DAM icons unless these are enabled due to client confusion
Addressed elsewhere
Prodify AI Agent
Source: Prodify Update Meeting Meeting Date: November 26, 2025 Overview During the Prodify Update meeting, the idea was raised to develop a Prodify AI Agent, inspired by the successful TMP Agent implemented by TechOps. The goal of this initiative would be to strengthen internal support and improve operational efficiency across Client Success and other teams that frequently rely on Prodify processes, workflows, and knowledge. The proposed Prodify AI Agent would: Serve as an AI assistant capable of answering Prodify-related questions. Provide guidance on sales workflows, features, best practices, and troubleshooting. Improve onboarding and inquiries handled by Client Success. Offer consistent, up-to-date information sourced from Prodify documentation. Proposed next step: Determine scope and priority for the agent. This touches on Enablement so please include El in discussions. EH Questions: We have a Prodify AI Agent through the chat bot. It is trained to Serve as an AI assistant capable of answering Prodify-related questions, Improve onboarding and inquiries handled by Client Success, and Offer consistent, up-to-date information sourced from Prodify documentation. It is not trained to provide guidance on sales workflows, Features, best practices. Can we train the existing chat agent with the appropriate documentation or do we need this to be internal-only? Can we train the existing AI assistant rather than developing another Agent? - Low Priority due to existing solution.
Addressed elsewhere
Variant Page Restructure
When scope the addition of variant images to the product variant page, consider including the restructuring of the page itself to move up the custom fields to the right of the image (and other key data), with the same approach as the primary product card. Currently custom fields sit below the assets which is not intuitive and is not consistent with our other page layouts.
Rejected
Audience - Selecting Multiple
I’d like to be able to choose more than one audience at a time.
Rejected
Search Function
Why can’t I search for more than one thing at a time. For example, I’d like to search for an image and all images for “asset type” are not showing up. The search function should include the Asset Type. I would also like to search 2 things at a time, i.e. Image and MVP Two. This really limits my search.
Idea
FEEDBACK: Customers want a more branded experience in Prodify🟢
From merged task: For the “portal” sharing is it possible to create company branding (to replace the Prodify branding, i.e. change the Prodify logo to a company specific logo, and Prodify colour scheme to a company branded colour scheme. EH: Tagged as Needs Design so Product can lay out how this should work. Where colours are inputted, what is impacted, how logo applies etc.
Archived
Inconsistent experience in batch editing tags
When batch applying tags to assets, the user has to select between different options for tagging (remove options for add new , replace all etc) - this process is causing friction in applying tags. The user mentioned they’d like the UX to be similar to batch applying Asset types, which is experience is easy and frictionless, allowing them to apply and remove tags simply by selecting and unselecting them. To replicate: Select multiple assets> batch edit > Tags Compare the UX to: Select multiple assets > batch edit > Asset type
Idea
Feedback: Too many clicks PIM🟢
See Michelle’s video starting at 1:19 clicks. hover and more.mp4 This is regarding PIM - the double click to submit spreadsheet
Addressed elsewhere
Folder Asset Section Confusion
See Michelle’s video re OT confusion Main folder assets.mp4
Completed
Request Access🖌️
When you share an asset with a user and then revoke access, recommend considering: -Updating the design of this page. Very white, as it is white on white (see image below) -Should it be telling the user to contact the “company admin” or should it be pulling the name from the inital share and populating it here for them to contact them and / or the company name → Send to ALL company Admins Design File: https://www.figma.com/design/XOaiDXXXapSKikv69BQvAh/Prodify-Design-Requests---FR---PS?node-id=671-78
Completed
Asset Cards
A couple of comments: -Similar to the folders, they are very large and take up a lot of space. Recommend seeing if there is a better way to compress the layout. Example, you may be able to add two data points to one line or not show all of the information -Spacing is also a little funky EH NOTE: Similar to two tasks in Jira: PS-60 and PS-41 From Deluce
Completed
Uploader - Folder💡
Functionality is not there, but when you add a folder, there is no error message. It takes you to the next page and nothing happens. Recommend putting in place error messages for known use cases. Submitted by Deluce
Completed
Three Dot Actions
1) Any reason why the drop down actions clicking on the three dots does not capture all of the actions that can be performed? i.e. download 2) Recommend ensuring that all of our terms are consistent. We have “Delete” here but “Trash on the horizontal action panel Submitted by Deluce.
Rejected
Shared Asset Copy
Current copy is confusing after the item is shared via email. See screenshot, which says ‘Copy and Paste’ to proceed, but you do not need to copy it if you do not want to, as it is already shared. Also prior to sharing the asset, the copy only talks about copying and pasting the link vs. emailing. Also - sharing multiple assets generates multiple links in the Copy field. This is confusing. Flag for review with product. Suggestion is to make a link for each item. Could use Design input before submitting. Suggestion: Change to: You have shared this file with [email]. You can also share by copying this link. Submitted by Deluce
Addressed elsewhere
Add Option in Asset Table Field
Deluce: I find that the “add option” button interacts more like the actual execution button. For example, if I select a bunch of tags, the CTA at the bottom is “Add Option” even though I selected all of these tags. If I select those tags, I would imagine that green CTA being “select tags”, “done” or something like that. The “Add option” should sit elsewhere. El: Tag Editing in Form View: This is confusing. In addition to the confusing drop down, once a tag is selected it is not intuitive as to what to do next. The user has to know to click elsewhere in the box to close the tag dialogue and access the Save button. Once that is selected, the options at the top right to not revert to Edit and Add, but rather only Cancel and Save are available. Since it was already saved, the only option is cancel. Submitted by Deluce & El