Tell us how we can make the product more useful to you.
Do you have feedback about Prodify?
Rejected
Product Family Export Has Different Number of Product Families from Prodify🔵
Used Company 6 to test this. There are 63 Product Families in Company 6. Select Export All and there are 81 Product Families in the spreadsheet. Side Note: The migration test environment Export All only exports the products on the page being viewed. To get full list you have to download from each page, and after that the numbers are slightly off.
Queued For Dev
Updated Asset Names Not Retained When Downloading Files🔵
Video: https://app.claap.io/caddetails/asset-names-revert-when-downloading-c-eDsAAtvmPP-1EllemTp2aRN Names changed in the Asset tables are lost when assets are downloaded.
Completed
Adding A New Version Changes Old Versions in Version History🔵
High Importance. When I add a new version of a file, old versions also change. Before Adding: After Adding: The uploading also does not proceed automatically. Also, if you revert to a previous version, that is not reflected. It presents the wrong name, and preview. Video: https://app.claap.io/caddetails/version-history-inconsistencies-c-eDsAAtvmPP-7PAwpPNVmp5g Issue summary Old versions change when new versions added Reverting also changes other versions Uploading does not proceed automatically
Queued For Dev
Collapses table in bulk edit mode - Folders🔵
When click all for batch edit mode in folders, automatically closes the table. See video. https://app.claap.io/caddetails/collapse-table-when-selecting-all-c-eDsAAtvmPP-XmJMFoiSjpzX
Queued For Dev
'Variant' reference to be updated to 'Products'🔵
Card still referencing variants vs. Products.
Queued For Dev
Error Deleting Trash - Failed🔵
Delete Failed message F12 Empty Cache Hard Refresh did not resolve this issue
Queued For Dev
SPT is not inherited by products created after SPT was assigned to the Product Family🔵
Steps to reproduce: 1. Create or open a Product Family. 2. Assign an SPT to the Product Family. 3. Verify that the SPT is inherited by the existing products in the Product Family. 4. Create a new product within the same Product Family. 5. Check the SPT assigned to the newly created product. Expected result: The newly created product inherits the SPT assigned to its Product Family. Actual result: The newly created product does not inherit the SPT.
Queued For Dev
Inconsistent Labels for SPT🔵
In some places this is referred to as Specific Product Type, and in others as just Product Type. I confirmed with Erin that this should be consistent across Prodify as Specific Product Type. Please audit everywhere this is referenced. Some that we caught: Product Family Form Product Form Within Modal
Completed
Error Uploading - API Connection🔵
I am trying to upload some PowerPoints (.pptx) and keep running into an error. I tried 5 different PowerPoints and all failed. in the same screen, without refreshing, I attempted to upload an image, and it was successful. I’m looking to see how to circumvent this issue. EH Notes: I tested this with a smaller ppt. It spun once the progress bar was filled: and eventually gave this error:
Peer Review
PIM Export Product Family Description🔵
When exporting the PIM data, the product family descriptions are not getting pop ulated correctly. See Product Family RT-PROD-0004 descriptions pulling back source code from the looks of it EH downloaded spreadsheet capture of Column C - Product Family Description:
Completed
Analytics value changing based on IsClientPortal value
The analytics enabled field can be incorrectly flipped when an invite is re-sent and the user is not a client portal user. We need to check both the IsClientPortalUser value and the
Completed
Configure Table should be "Custom Fields"🔵
The only thing you can do under Configure Table is create or edit custom fields. This is confusing and unexpected. Suggestion: Change “Configure Table” to “Custom Fields” in both PIM and DAM “Fields: Organizing” seems like it would be better labelled as “Configure Table”
Queued For Dev
Custom Fields Not in Filter🔵
Multiselect and single select custom fields not in filter For example see Prodify
Addressed elsewhere
Cannot See Embed Link Name When Linking to Products or Projects🔵
While you can see the Embed Link Name when in the Embed Link Library, these names are not viewable when trying to add videos to Products or Projects. To know which video you are linking, you have to click the preview. This is a confusing user experience.
Resolved in Testing
Unsaved Changes Error after No Changes
When on the User & Roles page, if no changes have been made (or after I have made changes & saved), and I attempt to navigate back to the Switch Companies tab, I receive this error. If I click leave without saving, it tells me to rectify the error. Not intruding on my ability to proceed, but wanted to note for the team.
Completed
Access Request (CLD Systems): Unable to Submit Requests via Portal🔵
Hi DevOps, Lucy at CLD Systems ([email protected]) does not currently have access to submit requests through the portal. The client advised: "I have tried to submit through the portal however it won't let me log in or create an account." Could the team please ensure Lucy is added and granted the appropriate access? Once completed, please notify Danika, as she is taking over this account and can communicate the update directly to the client. Thank you!
Completed
Viewers are limited to 10 - should be unlimited🟢
While contracts have indicated unlimited viewers, there is a current cap of 10 user of any type. Please adjust users so that there is no limit on the number of viewer accounts available. If we are moving towards unlimited users in the new packages, can we move Moso over to that as part of this task?
Completed
Not Downloading All🔵
Asset table has 4 pages (183 assets total) after inputting a search word and clicking select all - download results in a folder with missing assets. Varying results but none of the folders had the correct amount on content. EH Note: Tested on https://dash.tryprodify.com/6/assets also searching “jpg”. Steps to recreate: visit https://dash.tryprodify.com/6/assets Search “jpg” Select all Download under actions Check downloaded zip folder for number of assets downloaded. Note this number (50) is less than the available number of assets (138) that were selected. Clear search results and try filtering by extension jpg and downloading. Note the download number is again 50 out of 137 available assets.
Completed
400 error when opening Product Details on staging
Steps to reproduce: Open Product Details for a product. Test companies 57 and 59 both reproduce the issue. Expected result: Product Details page opens successfully. Actual result: The page stays on an infinite loading spinner. In DevTools, the Product Details request fails with a 400 Bad Request error.
Completed
Issues Trying to Disable Analytics and Invite New Admin to Analytics🔵
Cody tried to disable Bryan’s analytics and invite Donna but was blocked. This is unexpected as there should be 3 seats available, and a client should be able to disable analytics for one user and invite another as per chat with Nasim. Nasim confirmed this is a bug and she will need to work on design for the fix.