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Addressed elsewhere
Prodify Lite: Easy way to duplicate / create a new "Product" folder structure matching the default🟢
Description: Summary Clients need a simple way to duplicate or add a new empty "Product" folder structure in Prodify that matches the default folder setup, so each new product line starts with a consistent, pre-built folder scaffold. Proposed default folder structure (draft):DAM Onboarding Folder Structure [Draft].loop Problem The current process for creating folders is cumbersome. When clients want to set up a new product line, they either have to manually recreate the folder hierarchy or rely on the CADdetails team to build folders for them. Without a predefined structure, clients aren't sure where files belong or what files to provide if the structure was defined and repeatable they would be set up for success. Client Feedback (Renaissance Patio call — July 2026) Client didn't know where to put files during onboarding Client requested a predefined folder structure per product Client found the current setup overwhelming Currently, ot managers offer to manually create folder structures for clients as a workaround — this doesn't scale. Requested Enhancement One-click (or otherwise easy) way to duplicate the default Product folder structure, creating a new empty set of folders mirroring the default layout (e.g., specs, drawings, connection details, instruction guides, images). Folder templates could act as a built-in guide showing clients exactly what content is expected and where it goes. Default structure should follow the draft linked above. Context Classified as a near-term enhancement Sent to DevOps/Product for review and needs to be flushed out further @Rebecca Griesmayer
Idea
CADdetails Analytics Integrations - Mulitple Client Request🟢
Clients Requesting CRM / CADdetails Analytics Requests ChamClad (HubSpot) FoxBlocks (CRM: Zoho) Rite Hite (CRM) Nichiha (CRM: Salesforce) PlayPower (automated lead sending) See also the related Featurebase Post: https://feedback.dash.tryprodify.com/p/rfq-integration-with-crm-salesforce-client-will-not-go-live CRM Integration - Client Feature Request Summary: https://caddetails.teamwork.com/spaces/client-success-team/page/71748-crm-integration-with-analytics From Miranda re ChamClad Hi Team, While on a call with Jamie at ChamClad she let me know they’re using Hubspot, and Jamie asked if there was any way that the CADdetails analytics could work directly with hubspot. She also said that Rita had mentioned “Nutshell”(they’re not using that one yet) too as a potential platform to use with our Analytics. Just passing this on for future integrations. Thanks From client meeting Danika re FoxBlocks. Bonner from FoxBlocks requested an integration with their CRM, Zoho. He also was asking if he could set it up himself through Zapier. MOVED FROM CADDETAILS BOARD
Queued For Dev
Leaving Product Import: Clicking the “Leave” button doesn’t exit the import process🔵
Steps to Reproduce: 1. Click the “Add Products” button and upload a file to import products. 2. On the first step of the importer, click a main menu item (e.g., “Asset Library”). 3. Click “Leave” in the confirmation dialog. Actual Result: The Leave Import dialog closes, but the user remains on the same step of the importer Expected Result: The user should be navigated to the requested page
Queued For Dev
Downloaded folder ZIP contains files of trashed assets🔵
Steps to reproduce 1. Open a folder that has several assets 2. Move one asset in that folder to the trash 3. Go to Folders, open the folder's menu and choose Download, then confirm 4. Open the downloaded ZIP Actual result: The folder in the ZIP contains the trashed asset's file Expected result: The ZIP contains only the files of assets that are still in the folder, matching the spreadsheet rows.
Completed
Chosen Thumbnails within Product Do Not Reflect On All Products View Within A Collection🔵
EH Note: I recreated this issue in MOSOs account however this did not arise with my test account (6). My image was jpg, theirs png. Client: MOSO North America (Ryan Adamson, Scott Sproat) Prodify now allows users to select a representative image for each product (via the image in the upper left corner of the product page). However, the selected image does not carry through to the product thumbnails shown when viewing all products within a collection. The collection view continues to display a different image, so the client’s chosen representative image only appears inside the individual product. Steps to reproduce: In Prodify, open a product within a collection Select a representative image for the product Navigate back to the collection’s product list The product thumbnail does not reflect the newly selected representative image Expected behaviour: The thumbnail shown in the collection’s product list should match the representative image selected within the product. Impact: The client went through every product to set a representative image (white background board images for a consistent look), but those choices aren’t visible at the collection level. This makes it harder for them to control how their products are presented and affects the clean, consistent look they’re aiming for as they build out their CADdetails profile from Prodify. Thank you for looking into this, and please let me know if you have any questions.
Resolved in Testing
Moving multiple files to a folder
It would be handy to have an option to move multiple selected files to a folder. Potentially under the Batch Edit option, to have a "Move" drop-down
Rejected
Product Family Export Has Different Number of Product Families from Prodify🔵
Used Company 6 to test this. There are 63 Product Families in Company 6. Select Export All and there are 81 Product Families in the spreadsheet. Side Note: The migration test environment Export All only exports the products on the page being viewed. To get full list you have to download from each page, and after that the numbers are slightly off.
Idea
MSP Server?
MCP access so I can use claude to product data to my inventory module in zoho via mcp server
Queued For Dev
Updated Asset Names Not Retained When Downloading Files🔵
Video: https://app.claap.io/caddetails/asset-names-revert-when-downloading-c-eDsAAtvmPP-1EllemTp2aRN Names changed in the Asset tables are lost when assets are downloaded.
Addressed elsewhere
Freer sharing of links without requiring multiple steps to view🟢
MOSO flagged that Prodify's sharing workflow is creating friction in their sales channel Their typical flow: consumer asks retailer → retailer asks distributor → distributor asks MOSO If MOSO sends a Prodify link to a distributor, the distributor cannot reshare it freely with the retailer The login/email verification step is a dealbreaker for downstream recipients — Ryan said: "The minute you click on a thing and it says I need your email address and a password, they're out." Request: Freer sharing of links without requiring registration to view Watch the full call here: https://app.fireflies.ai/view/CADdetails-2026-Product-Updates-Review::01M21D615QHM8DB3E3YNKTXX5J Thank you!
Addressed elsewhere
Adding "Dimensions" line to file assets🟢
Marketers commonly reference dimensions for asset usage. I would recommend adding a line on the right hand side for dimensions. See below for example from file explorer.
Addressed elsewhere
Public Link logo🟢
For marketing, we host images/files across multiple platforms (e.g., websites) and often need to share files externally for asset creation or third-party use. The Public Link feature is something we would use quite frequently. Right now, it’s a little difficult to tell that a link is a public link until you click it. Would it be possible to add a hover state or label that clearly indicates “Public Link”? I think this would make the UI more intuitive and user-friendly.
Idea
Task & Project Management Integrations🟢
Native connectors to tools like Asana, Monday.com, Jira, or ClickUp to tie assets directly to active project tickets. These are heavily used by marketing to manage project assets and to collaborate. Syncing the status of assets, for example, would be a big win.
Idea
Add a comments section for assets🟢
Often, marketing needs to share assets internally before they get approved, and part of that process is the ability for reviewers to add comments. A comment feature for asset revisions would be a fire addition.
Completed
Adding A New Version Changes Old Versions in Version History🔵
High Importance. When I add a new version of a file, old versions also change. Before Adding: After Adding: The uploading also does not proceed automatically. Also, if you revert to a previous version, that is not reflected. It presents the wrong name, and preview. Video: https://app.claap.io/caddetails/version-history-inconsistencies-c-eDsAAtvmPP-7PAwpPNVmp5g Issue summary Old versions change when new versions added Reverting also changes other versions Uploading does not proceed automatically
Queued For Dev
Collapses table in bulk edit mode - Folders🔵
When click all for batch edit mode in folders, automatically closes the table. See video. https://app.claap.io/caddetails/collapse-table-when-selecting-all-c-eDsAAtvmPP-XmJMFoiSjpzX
Queued For Dev
'Variant' reference to be updated to 'Products'🔵
Card still referencing variants vs. Products.
Addressed elsewhere
Product Type Naming and Info Icon🟢
Product Type is referred to as Specific Product Type and Product Type in Prodify. This should be consistent. Recommendations: 1 - Consider using Product Type in Prodify as it is more intuitive for users. 2 - Add an information icon to explain the Product Type: Something along the lines of “Product Type classifies your product into a category. Once this is live on CADdetails, it will help customers locate your product on the site.” See also ticket [PSBN-405] Inconsistent Labels for SPT - Jira
Queued For Dev
Error Deleting Trash - Failed🔵
Delete Failed message F12 Empty Cache Hard Refresh did not resolve this issue
Addressed elsewhere
Allow text docs in Projects🟢
It would be useful to be able to attach .pdfs in the project section. For premier projects we would like to include a longer write-up. right now it is only limited to image files.
Queued For Dev
SPT is not inherited by products created after SPT was assigned to the Product Family🔵
Steps to reproduce: 1. Create or open a Product Family. 2. Assign an SPT to the Product Family. 3. Verify that the SPT is inherited by the existing products in the Product Family. 4. Create a new product within the same Product Family. 5. Check the SPT assigned to the newly created product. Expected result: The newly created product inherits the SPT assigned to its Product Family. Actual result: The newly created product does not inherit the SPT.