Skip to main content

Error Uploading - API Connection🔵

I am trying to upload some PowerPoints (.pptx) and keep running into an error. I tried 5 different PowerPoints and all failed. in the same screen, without refreshing, I attempted to upload an image, and it was successful. I’m looking to see how to circumvent this issue.

EH Notes:

I tested this with a smaller ppt. It spun once the progress bar was filled:

and eventually gave this error:

Status: Completed3 comments

Log in to comment and vote

Comments3

  • Nicholas Vail

    Team•

    Jul 24

    A stability fix for uploads is live now!

    • El

      Team•

      Jul 24

      Thanks!!

  • El

    Team•

    Jul 22

    @Parker Thank you for reporting this. I have recreated the issue and am getting it to our development team right away for resolution.