Visualizer Not Processing Assets🔵

Please see this video:

https://app.claap.io/caddetails/visualizer-processing-assets-c-eDsAAtvmPP-xqzjbGduF7WB

I uploaded 6 files to each of two Prodify Profiles yesterday (~18 hours ago, 12 files total) and opted to have them visualized but they are still not processed. I did not receive the automated emails. https://dash.tryprodify.com/63/folders/1171

24 hour update: (5/6 files have processed 24 hours after submission) and https://dash.tryprodify.com/34/folders/1168 (0/6 files have processed 24 hours after submission).

36 hour update: All 6 files have processed for Percussion Play (company 63) though 1 of 6 was replaced to test if that would process right away, and it did, and one asset has processed by the visualizer for Delgado (company 34)