Unable to identified child assets shared with users after sharing a parent folder.🔵

When sharing content, specifically folders WITH SUBFOLDERS, we only capture the assets explicitly listed within that folder in the “Objects Shared” tracking event. Therefore we cannot effectively identify assets in subfolders (child elements) which users were ALSO shared into with this action. This will make it difficult to show all of the assets that shared users get access to with the action of sharing a parent folder. Limitation here is that you cannot see the assets within child folders shared with users until they have been engaged with.
Solution option:

* Add additional folder array elements for all subfolders/child elements that are also being shared. Ensure that all asset ids present in each subfolder, at the time of sharing, are recorded in the folder_assets event property (comma delimited). Refer to the Prodify Object Downloaded fired when downloading an entire folder (with subfolders) for a summary of the distinct folder arrays that should be included.

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Date

About 1 year ago

Author

Natalia

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