Hi Team,
I was adding a new company in Prodify and noticed that I'm unable to add a "1" in front of the "800" portion of the telephone number. Please see the screenshot attached for further reference. Would it be possible to allow this format in the phone number field?
Thank you!

EH: Additional Background: This issue also means we cannot use UK numbers. Another task for this is being merged into this one. People often write toll-free numbers as 1-800-XXX-XXXX. The "1" is the country code for the U.S. and Canada. Including the "1" before an area code like 800 is widely accepted—especially in business contexts—and often required when dialing from certain locations.
Allowing common variations like "1-800" aligns with user expectations.
Please authenticate to join the conversation.
Completed
🐛 Report an Issue
Medium Priority
9 months ago

Alice
Get notified by email when there are changes.
Completed
🐛 Report an Issue
Medium Priority
9 months ago

Alice
Get notified by email when there are changes.