Intermittent failure to send share items emails🔵

Sharing a Asset/Folder/Product with an external user intermittently fails to send the email when add share message, even though the item is successfully shared and can be accessed via the link.

Steps to Reproduce

  1. Open details of an Asset or Product.

  2. Click Share.

  3. Add an email you can check.

  4. Add any message (I reproduced this issue with message ‘Here is your shared item link’ ).

  5. Click Share.

  6. Observe: sometimes the email is sent, sometimes not. Sentry occasionally logs a null.length error.

Expected result: Email should always be sent when sharing a product with a message.

Actual result: Product is shared, but email is not sent if the message causes productForm to enter an invalid state and Sentry error appears

https://caddetails.sentry.io/issues/6858185743/?project=4507352729124864&referrer=project-issue-stream

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Status

Completed

Board

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Tags

Medium Priority

Date

4 months ago

Author

Svitlana

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